PRIVACY POLICY
Last updated: July 4, 2025
1. Introduction
InfoQueries is an advanced search application owned and operated by the Enso Group, specifically through Enso Webworks Private Limited, a company incorporated as a private limited entity under Indian laws (hereinafter referred to as “we,” “our,” “us,” or “the Company”).
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application and related services (collectively referred to as the “Services”).
Our Services offer two primary features:
1. Basic Search (powered by Brave Search)
2. Advanced AI Search (powered by Perplexity AI).
This Privacy Policy applies to all interactions with our Services, regardless of the search functionality you choose.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with the terms of this Privacy Policy, please refrain from using our Services.
2. Purpose
This Privacy Policy is designed to:
- Inform you about how we collect, use, process, and share your personal information when you use our Services
- Explain your rights and choices regarding your personal data
- Demonstrate our commitment to data protection and compliance with applicable privacy laws and regulations
- Provide transparency about the measures we take to safeguard your information
- Outline the legal basis on which we rely to process your personal data
3. Scope
This Privacy Policy applies to all users who access or use the InfoQueries application and any related features, tools, technologies, content, or services provided by us, whether accessed via web, mobile, or any other platform (collectively, the “Services”).
Specifically, this policy governs the collection, use, disclosure, and protection of personal information that occurs as a result of:
- Using either the Basic Search (powered by Brave) or Advanced AI Search (powered by Perplexity AI)
- Visiting or interacting with our Services in any manner
- Communicating with us in relation to our Services, including customer support inquiries
- When you download, install, or use the InfoQueries software application
- When you create an account or register for our Services
- When you use our Basic Search feature (powered by Brave)
- When you contact our customer support team
- When you visit our website or use any of our online services
- When you contact our customer support team
This Privacy Policy applies to all users who interact with InfoQueries and governs how we handle personal information in the following circumstances:
Please note that this policy does not apply to third-party websites, applications, or services that may be linked through our platform. We encourage you to review the privacy policies of those third parties separately, as we do not control and are not responsible for their data practices.
4. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:
- Account Information: The information you provide when creating, registering, or managing your InfoQueries account. This includes, but is not limited to, your username, password, email address, profile details, and account preferences.
- Application: The InfoQueries software application developed and operated by Enso Webworks Private Limited, accessible via web, mobile, or other digital platforms.
- Biometric Information: Physiological, biological, or behavioral characteristics that can be used to establish individual identity, including fingerprints, voiceprints, retina scans, and facial recognition data.
- Company, we, our, or us: Enso Webworks Private Limited, a private limited entity within the Enso Group, and the owner/operator of the InfoQueries application.
- Cookies: Small text files placed on your device by websites or applications to store information about your preferences, activities, or technical specifications.
- Data Controller: The entity that determines the purposes and means of processing personal information. InfoQueries acts as a data controller for information collected through its Services.
- Data Processor: Any third-party entity that processes personal information on behalf of a data controller. Our service providers, such as Brave and Perplexity AI, typically act as data processors.
- Data Subject: An identified or identifiable natural person whose personal information is processed under this Privacy Policy.
- Device Information: Technical data about the device used to access our Services, including device type, operating system, browser type and version, IP address, and unique device identifiers.
- Personal Information or Personal Data: Any information relating to an identified or identifiable natural person, including but not limited to:
- Contact information (e.g., name, email address, phone number, physical address)
- Account credentials and profile information
- Search queries and interaction data
- Device and technical information
- Location data and preferences
- Communications with our support team
- Any other data that can reasonably identify you directly or indirectly
- Processing: Any operation or set of operations performed on personal information, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
- Pseudonymization: Processing of personal information in a manner that prevents the data from being attributed to a specific individual without additional, separately stored information.
- Search Query Data: The terms, phrases, questions, and associated metadata that you submit through our Basic Search or Advanced AI Search functionalities.
- Sensitive Personal Information: Personal data that reveals:
- Racial or ethnic origin
- Political opinions or religious beliefs
- Trade union membership
- Genetic or biometric data (used for identification)
- Health-related information
- Information regarding sexual orientation or sexual activity
- Services: All features, technologies, and functionalities made available through the InfoQueries application, including Basic Search (powered by Brave), Advanced AI Search (powered by Perplexity AI), and all related support and content offerings.
- Third Parties: Entities not owned or controlled by us, including partners, service providers, and vendors that may process your personal information in connection with our Services.
- Usage Data: Information about how you interact with our Services, including but not limited to:
- Features accessed and frequency of use
- Search patterns and preferences
- Time spent using functionalities
- Navigation paths and interface interactions
- Session duration and frequency
- Error logs and performance metrics
- User, you, or your: Any individual who downloads, installs, registers for, accesses, or otherwise uses our Services, whether or not they have created an account.
- User Content: Any information, data, text, or other content that you submit, upload, or transmit through our Services, including search queries, account-related information, and communications with our support team.
5. Information We Collect
5.1 Information You Share/Provide to us
- Account Information – refers to details such as your username, password, email address, profile data, and preferences that you provide during the creation, registration, or management of your InfoQueries account.
- User Content – including search queries, feedback, communications with our support team, or any data you submit through our Services. We collect them to provide search results, improve our services and better experience to you.
- Contact Information – When you contact us for customer support or other purposes, we may collect personal details such as your email address, phone number, and any other information you provide during the interaction. This information is used solely for responding to your inquiry, resolving issues, or improving our support services.
- Preferences and Settings – This includes your language selection, notification preferences, and other configuration settings you choose within the application. We collect this information to personalize and enhance your experience with our Services.
5.2 Information Collected Automatically
Usage Information: We automatically collect information about how you use our Services, including:
- Search queries and interactions with search results
- Time spent using different features
- Features accessed and frequency of use
- Error logs and performance data
- Device type, operating system, and version
- Browser type and version
- IP address and general location information
- Unique device identifiers
Device Information: We collect information about the device you use to access our Services:
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.
Search Query Data: We collect the content and metadata associated with your search queries submitted via:
This may include text input, timestamps, search session IDs, and the type of results accessed.
Location Information: We may collect limited location data based on your IP address or device settings to provide region-specific content or comply with applicable legal requirements. We do not collect precise GPS-based location data unless explicitly authorized by you.
Biometric and Sensitive Personal Information: We do not intentionally collect biometric or sensitive personal information unless required for specific features and with your explicit consent. If such data is collected, it will be handled in accordance with applicable laws and this Privacy Policy.
3.3 Information from Third-Party Services
We may receive personal information from third-party service providers, partners, or publicly available sources. This may include:
- Authentication services (e.g., when logging in via a third-party provider)
- Analytics platforms that provide aggregate data about usage trends
- Integrated services (e.g., Brave and Perplexity AI) with limited query-related metadata
Brave Integration:
Our Basic Search feature is powered by an integration with Brave, a third-party privacy- focused search engine. When you use the Basic Search functionality within InfoQueries:
- Your search query may be transmitted to Brave in order to retrieve relevant results.
- Brave may collect anonymized or aggregated data related to your query in accordance with its own privacy policies.
- We do not share personally identifiable information (PII) with Brave, and Brave does not receive access to your account details or other personal information managed by InfoQueries.
We encourage you to review Brave’s search API Privacy Policy to understand how they handle data associated with search queries.
Note: Brave operates independently of InfoQueries and acts as a third-party data processor in this context. While we strive to partner with privacy-respecting services, we are not responsible for the data practices of third parties.
Perplexity AI Integration: Our Advanced AI Search functionality is powered by an integration with Perplexity AI, a third-party AI-based search and answer engine. When you use the Advanced AI Search feature:
6. How We Use Your Information
We use the information we collect for the following purposes:
1. Service Provision
- Process and respond to your search queries
- Provide personalized search results and recommendations
- Maintain and improve search accuracy and relevance
- Enable account features and functionality
- Enable core functionalities such as Basic Search (via Brave) and Advanced AI Search (via Perplexity AI)
- Authenticate your identity and manage your account
- Deliver requested search results, suggestions, and responses
2. Personalization and User Experience
- Remember your preferences, settings, and search history
- Tailor content and features to your usage behavior
- Improve ease of use, interface design, and user satisfaction
3. Service Improvement
- Analyze usage patterns to enhance user experience
- Develop new features and services
- Optimize search algorithms and performance
- Conduct research, analytics, and internal development to improve our Services
- Diagnose technical issues, improve performance, and conduct debugging
4. Communication
- Send important service updates and notifications
- Respond to your inquiries and provide customer support
- Send marketing communications (only with your consent)
- Notify you of changes to our policies, terms, or services
- Provide optional newsletters or promotional materials (with your consent where required)
5. Security and Legal Compliance
- Protect against fraud, abuse, and security threats
- Detect, investigate, and prevent unauthorized access or misuse
- Enforce our Terms of Service and other legal agreements
- Maintain the integrity and safety of our platform and users
- Comply with legal obligations, court orders, and regulatory requirements
- Protect our rights and the rights of other users
6. With Your Consent
- For any other purposes not listed above, where you have provided explicit consent to the use or processing of your personal information
7. Legal Bases for Processing
We process your personal information based on the following legal grounds:
7.1 Consent
- Marketing Communications: Sending promotional emails, newsletters, and product updates
- Optional Features: Enabling location-based services or personalized recommendations
- Non-Essential Cookies: Using analytics and advertising cookies beyond those strictly necessary
- Data Sharing: Sharing information with partners for purposes beyond our core services
Withdrawal of Consent: You have the right to withdraw your consent at any time through your account settings or by contacting us. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
7.2 Contractual Necessity
- Account Creation and Management: Processing account information to provide access to our Services
- Service Delivery: Processing search queries to provide Basic Search and Advanced AI Search results
- Feature Access: Enabling core functionalities and user preferences
- Customer Support: Processing communications to respond to your inquiries and resolve technical issues
- Payment Processing: Processing payment information for premium features or subscription services
7.3 Legal Obligation
- Regulatory Compliance: Adhering to data protection, consumer protection, and telecommunications laws
- Tax and Financial Reporting: Maintaining records as required by tax authorities and financial regulations
- Law Enforcement Cooperation: Responding to valid legal process, court orders, and lawful government requests
- Industry Standards: Complying with applicable industry standards and regulatory requirements
7.4 Vital Interests
- Emergency Situations: Processing information necessary to prevent serious harm to you or others
- Public Health Emergencies: Responding to health crises as directed by health authorities
- Immediate Safety Threats: Taking urgent action to prevent threats to physical safety or security
- Crisis Response: Coordinating emergency response efforts when life or safety is at risk
7.5 Legitimate Interests
We process personal information based on our legitimate interests or those of third parties, provided these interests are not overridden by your privacy rights.
Our legitimate interests include but are not limited to:
Service Improvement and Innovation:
- Analyzing usage patterns to enhance search accuracy and user experience
- Developing new features and improving existing functionalities
- Conducting research and development for product enhancement
Security and Fraud Prevention:
- Monitoring for suspicious activities and protecting against security threats
- Detecting and preventing fraud, abuse, and unauthorized access
- Maintaining system integrity and operational security
Business Operations:
- System administration, maintenance, and technical troubleshooting
- Managing business relationships and vendor communications
- Internal reporting and business analytics
8. Information Sharing and Disclosure
8.1 Third-Party Service Providers
We share personal information with trusted third-party service providers who help us operate and improve our Services. These providers are only given access to the information necessary to perform their specific functions and are contractually required to handle your data securely and in accordance with applicable privacy laws.
- Brave: When you use our Basic Search function, your search queries are transmitted to Brave for processing. Brave handles this data in accordance with their own privacy policy.
- Perplexity AI: When you use our Advanced AI Search, your search queries are sent to Perplexity AI for processing. Perplexity AI processes this information based on their own privacy policy.
- Other Service Providers: We may also share information with third parties that provide:
- Web hosting
- Data analytics
- Customer support
- Infrastructure and operational services
These providers are strictly bound by contractual obligations to:
- Use your information only for the services they provide to us, and
- Maintain the confidentiality and security of your information.
8.2 Legal Requirements
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal process, court orders, or government requests
- Protect our rights, property, or safety, or that of our users or the public
- Investigate or prevent fraud, security breaches, or illegal activities
- Enforce our Terms of Service or other agreements
8.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
9. Data Security
We take the protection of your personal data seriously and implement a multi-layered security approach to safeguard it from unauthorized access, disclosure, alteration, and destruction. Our security practices are designed to ensure confidentiality, integrity, and availability of data throughout its lifecycle.
Technical Measures
We implement the following technical safeguards:
- Encryption
- Data in Transit: All communication between your browser/app and our servers is encrypted using TLS 1.2 or higher.
- Data at Rest: Where applicable, sensitive data stored in our databases is encrypted using AES-256 or equivalent encryption standards.
- Access Controls
- Role-based access control (RBAC) is enforced to limit access to personal data based on job responsibilities.
- Admin and developer accounts are protected using multi-factor authentication (MFA).
- Secure API Integration
- API keys for Brave and Perplexity AI are securely stored and rotated periodically.
- Rate limiting and throttling controls are applied to prevent abuse or misuse of integrated APIs.
- Infrastructure Security
- Our servers are hosted with reputable providers who offer hardened security at the physical and network layers.
- Firewalls and intrusion detection/prevention systems (IDS/IPS) are in place to monitor and defend against malicious activity.
- Logging & Monitoring
- We maintain audit logs of access and changes to personal data and system configurations.
- Logs are regularly reviewed for suspicious behavior or policy violations.
Organizational Measures
In addition to technical controls, we endeavor to apply rigorous internal policies and protocols:
- Employee Training & Awareness
- All employees are required to undergo mandatory data protection and security training, including how to identify phishing, handle sensitive data, and report incidents.
- Access to production systems is restricted to authorized personnel only.
- Data Minimization & Pseudonymization
- We collect only the data necessary for our services and, where feasible, use pseudonymization or anonymization techniques to reduce risk.
- Vendor Risk Management
- Third-party services (e.g., Brave, Perplexity) are vetted through due diligence processes, including security and privacy impact assessments.
- Data sharing agreements are in place with all sub-processors, ensuring they meet equivalent security standards.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
Read our retention policy for more details on specific retention periods.
11. Your Privacy Rights
InfoQueries is committed to upholding your data protection rights in accordance with applicable laws. Depending on your location and the law that applies to you, you may be entitled to certain rights under the General Data Protection Regulation (GDPR) or the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
Depending on where you are located, your privacy rights will be available to you based on your local legislation. Rights available under India’s Digital Personal Data Protection Act, 2023 (DPDPA) and General Data Protection Regulation (GDPR) are mentioned below:
A. Your Rights Under the Digital Personal Data Protection Act, 2023 (India)
If you are a data principal under India’s DPDPA, you have the following rights:
- Right to Access Information: You can ask us what personal data we hold about you and how we use it. We’ll provide you with clear information in a transparent and accessible manner.
- Right to Correction and Erasure: If your data is inaccurate or incomplete, you can ask us to correct it. You can also request the deletion of your data when it is no longer necessary or if you withdraw your consent.
- Right to Grievance Redressal: You have the right to raise a complaint with our Grievance Officer if you believe your data has been mishandled. We will address your grievance within the time prescribed under the DPDPA. If you are unsatisfied with our redressal, you have the right to approach the Data Protection Board.
- Right to Nominate: You can nominate another person to exercise your rights on your behalf in case of death or incapacity.
B. Your Rights Under the General Data Protection Regulation (GDPR)
If you are located in the European Union, these rights apply to you under GDPR:
- Right to Access: You can request a copy of the personal data we hold about you and details about how we use it.
- Right to Rectification: If any of your data is incorrect or incomplete, you can ask us to correct it.
- Right to Erasure / Right to Be Forgotten: You can request deletion of your personal data in certain circumstances, such as if it’s no longer needed or you withdraw consent.
- Right to Restriction of Processing: You can ask us to temporarily stop using your data while a dispute is being resolved (for example, if you contest its accuracy).
- Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format, and ask us to transfer it to another provider if technically feasible.
- Right to Object: You can object to our processing of your personal data in certain circumstances, especially for direct marketing or when we rely on our legitimate interests.
- Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing (including profiling) that significantly affects you.
You can write to us at dpo@infoqueries.com to exercise any of the rights mentioned above. We may need to verify your identity before processing your request to protect your data.
Our team is committed to acknowledging your request promptly and acting within the timelines defined by applicable law.
12. International Data Transfers
12.1 Cross-Border Processing
In the course of providing our Services, your personal information may be transferred to, processed, and stored in countries other than your country of residence, including jurisdictions that may not provide the same level of data protection as your home country. These transfers are necessary for the performance of our contractual obligations to you, the provision of our Services, and the legitimate interests of our business operations.
12.2 Transfer Safeguards
We are committed to ensuring that any international transfer of your personal information is conducted in accordance with applicable data protection laws and maintains an adequate level of protection. To this end, we implement appropriate technical, organizational, and legal safeguards, including but not limited to:
12.2.1 Standard Contractual Clauses (SCCs)
We utilize Standard Contractual Clauses as approved and adopted by the European Commission, the UK Information Commissioner's Office, or other relevant supervisory authorities. These contractual provisions ensure that recipients of personal data in third countries are bound by equivalent data protection obligations.
12.2.2 Adequacy Decisions
Where personal information is transferred to countries that have received adequacy decisions from competent data protection authorities. We rely on such decisions as the legal basis for transfer.
12.2.3 Binding Corporate Rules (BCRs)
In cases where we transfer personal information within our corporate group, we may rely on legally binding corporate rules that have been approved by relevant supervisory authorities and provide adequate protection for your personal information.
13. Children's Privacy
Our Services are not intended for children or people under the age of legal adulthood. We do not knowingly collect personal information from children. If we are made aware that we have collected personal information from a child, we will take steps to delete such information promptly.
14. Third-Party Links and Services
14.1 Integration Partners
Brave Integration: Our Basic Search functionality is powered by Brave through their API services. When you conduct searches using our Basic Search feature:
- Your search queries are transmitted to Brave for processing
- Brave processes your queries according to their privacy policy and terms of service
- We may receive aggregated performance data and anonymized analytics from Brave.
- We do not control Brave's data collection, use, or retention practices.
Perplexity AI Integration: Our Advanced AI Search functionality is powered by Perplexity AI. When you use our Advanced AI Search feature:
- Your search queries and contextual information are transmitted to Perplexity AI for processing.
- Perplexity AI processes your queries to generate responses according to their privacy policy.
- We may receive usage statistics and performance metrics from Perplexity AI.
- Perplexity AI's data handling practices are subject to their own privacy policy and terms of service
14.2 Third-Party Service Providers
We engage various third-party service providers to support our operations. These providers may have access to your personal information solely for the purpose of performing services on our behalf:
- Cloud Hosting and Infrastructure: We utilize cloud service providers for hosting, storage, and computing resources. These providers process your information under strict contractual obligations and security requirements.
- Analytics and Performance Monitoring: We employ analytics services to understand user behavior, measure performance, and improve our Services. These services may collect usage data, device information, and interaction patterns.
- Customer Support Tools: Our customer support operations may utilize third-party platforms for ticket management, live chat, and communication services.
- Payment Processing: If we offer paid services, we use secure third-party payment processors that handle financial information according to industry standards and their own privacy policies.
- Security Services: We may engage security providers for threat detection, fraud prevention, and cybersecurity monitoring services.
14.3 Search Results and External Links
Search Result Destinations: When you click on search results, you will be directed to external websites and services that are not owned or controlled by InfoQueries:
- These external sites have their own privacy policies and terms of service
- We are not responsible for the privacy practices or content of these external sites
- Your interactions with external sites are governed by their respective policies
- We recommend reviewing the privacy policies of any websites you visit through our search results
Embedded Content: Our Services may display embedded content from third-party sources, such as images, videos, or interactive elements within search results. This embedded content may be subject to the privacy policies of the originating third-party services.
15. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience with our Services, analyze usage patterns, and provide personalized features.
You can control cookie settings through your browser preferences or our cookie management tools. Please note that disabling certain cookies may affect the functionality of our Services.
For comprehensive information about our cookie practices, including specific cookies used, and detailed management options, please refer to our separate Cookie Policy available at www.infoqueries.com/cookie-policy.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We shall notify you via email of all the material changes.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:
Email: dpo@infoqueries.com